Healthy Influence – Persuasion Blog

communication for a change

Archive for November, 2009

Joe Friday as Persuasion Theorist

13th November 2009

What’s an Argument? Peggy Noonan at the Wall Street Journal provides a good, old fashioned example with her column on how Mr. Obama should persuade us on his decision for Afghanistan. She reaches back to Joe “just the facts” Friday, the fictional TV cop.

In ELM terms Noonan wants the President to take  the Central Route with simple Arguments – just the facts.

You can read her persuasion advice here.

And, here’s Joe, if you don’t remember.

Joe Friday

Posted in Government, Opinion, Politics | Comments Off

Poker, Buck Knives, and Harry Truman

12th November 2009

Truman Buck Stops HereThe Wall Street Journal is reporting a new take on an old phrase associated with President Harry Truman: The buck stops here!

You might recall photos of Mr. Truman at his desk with that sign nearby. I do and like you I thought the buck was a nice economic metaphor for taking responsibility. And it does, but in a surprising way that demonstrates Truman’s subtle persuasion skill.

See, Truman was secret poker fan. The public at large had no idea that Truman played this vice (1945, different standards). If you are are a true poker fan you know that some poker games require a “button” and that, way back in the day, players marked the button player by sticking a knife in the table in front of the current button. And back in that day everyone’s knife was a buckhorn knife.

“The buck stops here,” still conveys the metaphor of practical responsibility, but with new shades (and “shady’s”) of meaning. Truman knew that large numbers of the electorate disapproved of gambling in any form so he kept it quiet, but he managed to play poker, play President, and play a persuasive twist on a metaphor.

Remember the Rules.

It’s about the Other Guy, Stupid.

All Bad Persuasion is Sincere.

Posted in Government, HowTo, Politics, Rules | Comments Off

Great Moments in weak Arguments

12th November 2009

Google is King and Microsoft pretends to the throne with Bing, and now, with Wolfram Alpha. Bing/Alpha kills the King with this Argument: We do dodecahedrons better!

Elaborate on that here:

http://www.betanews.com/article/Bing-gets-geekier-with-new-Wolfram-Alpha-integration/1257972964.

Surely the mass market will cheer this.

Remember the Rules.

It’s about the Other Guy, Stupid.

Dodecahedron?

Posted in Business, Rules | Comments Off

Live Blogging From NCA

11th November 2009

I’ll be at the National Communication Association conference and I’ll do some live blogging. Sure, plenty of Martinis and Al’s Beefs, but also the latest persuasion news and views. I’ll also be using twitter – pick that up from the “twitter” link under my “Persuasion Guide” image to the right.

Stay influential, my friends.

SBB with Al's Beef

Posted in Style, Tech | Comments Off

I Know It When I See It or Propaganda is Obscenity

8th November 2009

Propaganda ObscenityMatt Armstrong at MountainRunner shared a PDF of a new DoD policy regarding use of the terms, “propaganda” and “strategic communication.”  Here are the new definitions.

Propaganda is:  “1. The systematic propagation of information, ideas, or rumors reflecting the views and interests of those advocating a doctrine or cause, deliberately spread for the purpose of helping or injuring an institution, movement, or person. 2. The material disseminated as part of such an effort. Propaganda is designed for political effect and selects information with little concern for truth or context. In common usage “propaganda” implies misrepresentation, disinformation, and the creation of ambiguity through omission of critical details. Communication activities designed to educate, persuade or influence do not, by themselves, constitute propaganda.”

Strategic Communication is: “Focused processes and efforts to understand and engage key audiences to create, strengthen, or preserve conditions favorable to advance national interests and strategic objectives by coordinating actions and information synchronized with other elements of national power.  Strategic communication is addressed throughout the planning process at all levels – from tactical to strategic – and aligns regional or functional end states with broader policy goals.”

The definition of SC strikes me as useful, clear, and operational.  I could work with it and from it.  The definition is noncontroversial, but its application may be (how far does Congress and the White House want DoD go with SC).

The definition of propaganda, however, describes activity that is already on the books as prohibited.  It further makes propaganda include all of the activities of SC and distinguishes between the two on the basis of a “good-bad” evaluative response (i.e. good SC versus bad propaganda).  Finally, when applied to the communication of nongovernmental actors like Bernie Madoff, Enron, and several Wall Street firms, the definitions would have us call it propaganda rather than fraud.

And, the definition of propaganda is a straw man.  Who in their right mind would try to compete in the information marketplace doing the defined activities?  Only fools, zealots, or elitists would deliberately misrepresent, disinform, or ambiguate when other free sources of information are easily available.  You don’t need to make something like this prohibited, illegal, unethical, or in any way institutionally accountable.  The marketplace will take care of it.

Finally, this definition of propaganda decapitates the word from a long and well developed body of research, analysis, and comment that viewed propaganda as, essentially, totalitarian government communication (message/processing) and communications (channel/reception).  The single largest discriminating attribute of old school approaches to propaganda is the absence of meaningful competition in the information marketplace of a society.  The old school definition points to a specific, observable process and outcome.  It is identifies a dangerous opponent.

This looks like the work of a camel committee with a camel clearance process.  You need to get the sign off of different units at different times under different conditions and if clearance fails on the first pass you get caught in an Alice In Wonderland rabbit hole of remeeting, rewriting, and reclearing; a dance that is not repeating, but worse, spiraling with every new criticism, concern, or catch until you’re in the Lateral Arabesque.  You spin with goal-directed energy, but you’re always moving sideways like a determined  tornado that can’t quite hit the trailer park.  And it only ends with dumb luck, kindness from strangers, or the arrival of a newbie in the clearance chain.  The horror, the horror . . . I still awaken in a cold sweat with clearance nightmares.

So, SC looks fine.  Propaganda, however, rolls on like obscenity.  You know it when you see it, but no one can define it.  Like the image at the top of this post.  Is this propaganda, obscenity, both, or neither?  You can view more images like this here.   And PsyWarrior has interesting images that test the intersection of propaganda and obscenity with the Home Front Warriors series produced by Germany during WWII.  Hubba-hubba.

P.S. And, if only to acknowledge Ecclesiastes, please consider this prior definition of “propaganda” from the US Department of . . . War.

Posted in Defense, HowTo | Comments Off

 

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