New Technology Fragments the Other Guys
7th January 2012
For those of a certain age, the experience of mass media appeared monolithic. In the Golden Age of the 1950s through the 1970s a small number of media sources whether print or broadcast drew stupendously large audiences of Other Guys. We knew a time when 50 million people were watching weekly the same episode of I Love Lucy or Gunsmoke or All In The Family or Ed Sullivan. Media stars looked omnipotent.
Today, we can see our illusion. Our destiny was never in those Stars, but in Their technology. If you owned a megaphone – rare, expensive, technical – you made the Stars. Now, with iGizmos and Internet connectivity, anyone can be a Star. See this in only the latest example: Oprah Winfrey.
About 1.1 million people watched Oprah Winfrey’s return to the talk-show format Sunday night, the second largest audience for any show on her year-old cable network OWN. But that audience was a fraction of the 6.5 million viewers Ms. Winfrey averaged in the final season of her daytime show on broadcast television, and it dwarfed most of what has been on OWN so far.
Notice several statistics related to the Reception stage of the Cascade with Winfrey. First, her premiere episode her OWN cable network attracted 1 million viewers. Second, her old show on a broadcast network averaged over 6 million. Third, her famous old show wasn’t close to the big number from the Golden Age. In the Winfrey’s declining audience share of Other Guys you see the fragmenting effects of new technologies. As more people acquire the new megaphone, the audience share declines for any one medium (the tech device), vehicle (type of programming), or show (specific titles). Technology drives the change in communication and persuasion.
This creates wonderful and interesting opportunities for persuasion mavens. To reach an old fashioned mass audience of hundreds of millions of Other Guys, you need to be more creative and thoughtful in your persuasion efforts. No one yet has seemed to master the new mediascape for getting that old school huge audience. Sure, some folks, with Hollywood as the great example, can mount a global push for one new movie for a month, but notice how specific and ephemeral the change here. The kind of imperialism that once seemed both inherent and eternal in American media is reduced to petty fiefs clamoring for attention – primitives playing as sophisticates.
For the next 10 to 20 years, you will live in a fragmented and diverse media message environment. Then, inevitably, you will see the move to concentration in media sources as a few mavens buy, destroy, or swallow other sources to create a few branded and controlled individual networks achieving again a new kind of Golden Media Age like Hollywood in the 1920s and 1930s and TV in those beloved 50s to 70s. Mavens abhor competition.
Thus, fragmentation gives and takes away. It is easier to get into the media game, giving anyone and everyone a shot at being a kind of Idol, no matter how briefly. But, your Reception will exceed your Reach and you will not achieve that massive impact we once knew.
You will be an Idol of the village, but not of the Global Village.
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